Falitech Connect

AVAILABLE

from $49/month

CRM and omnichannel service

Every conversation,
with context and a next step.

Bring channels, opportunities and your team together to handle enquiries, sell and follow through.

Open Connect

Already a customer? Your login remains chat.falitech.com.

falitech.Connect

Unify your channelsFollow throughCoordinate your team

EXPLORE HOW IT WORKS

From the first message
to an opportunity with follow-up.

Your team keeps the context as the conversation moves forward.

Falitech Connect

Illustrative demonstration

Falitech Connect

ConversationsWhatsAppInstagramWeb

Example contactWhatsApp

CExample contact

Hello, I would like to know more about your services.

Hello! Tell us what you need and we will help you.

✓Shared context

···

CRM

Sales opportunity

Enquiry received

Next actionAnswer enquiry

FOwner assigned

Receive

An enquiry arrives on WhatsApp.

Connect brings the message and context together so your team can respond.

People + AI

Who is it for?

For teams receiving enquiries across channels who need continuity in their sales process.

What it helps you manage

Omnichannel chat center

WhatsApp, Instagram, web and other compatible channels, with people and AI agents according to your setup.

CRM and follow-up

Opportunities organized by stages, owners, tags and context to keep conversations moving.

Workflows and AI agents

Automated replies, assignments and tasks, with rules and points for human involvement.

Campaigns and continuity

Segmentation, campaigns and contact follow-up according to your plan and each channel’s terms.

How to get started

Use the platform with your team, add implementation or commission ongoing growth support. Channels, users and usage are specified in your proposal.

YOUR NEXT STEP

Let's talk about
what you want to grow.

Tell us what you sell, how you find customers and what happens next. We identify an initial priority and assess how we can help.

Free diagnostic30 minutes · Video call · Free

Every conversation,with context and a next step.

From the first messageto an opportunity with follow-up.

Sales opportunity

An enquiry arrives on WhatsApp.

Who is it for?

What it helps you manage

Omnichannel chat center

CRM and follow-up

Workflows and AI agents

Campaigns and continuity

How to get started

How it fits with the family

Let's talk aboutwhat you want to grow.

Every conversation,
with context and a next step.

From the first message
to an opportunity with follow-up.

Let's talk about
what you want to grow.